Services

GoLive Services™

Out-of-the-Box Deployment Our GoLive Services™ offer the perfect blend of deployment services. By choosing Barcoding as their partner, our customers are up and running as soon as their devices arrive. No configuration or charging needed. To deliver this level of quality, our professional services team has orchestration and management skills that are second-to-none. - Project Management - Hardware Inspection - Battery Charging - Staging and Configuration - Kitting - Asset Tagging - Golden Image - System Testing - Software Loading - Cellular Activations GoLive Services™ ensure that your mobile solutions do their job right out of the box, positively impacting: - Productivity - Employee Satisfaction - Customer Experience

StayLive Services™

Barcoding’s professional support services far exceed the initial deployment of your equipment. To complement our GoLive Services™, Barcoding offers StayLive Services™ to our enterprise clients who must manage hundreds or thousands (even millions) of devices. Extended Support One component of our StayLive Services™ is to provide our clients with the extended help they need if devices break down, applications cease to function properly, or inventory issues arise. With mobile device management, spare pool, help desk, and service contract management services, we handle all the critical details so that our clients never skip a beat. Proactive Management And, while we excel at responding to these types of requests, our StayLive Services™ are more important to our customers for delivering proactive information to improve productivity and to reduce operational expenses. By trusting Barcoding to manage their mobile platform, our customers are better able to provide their customers with exceptional service. Asset Visibility: Barcoding Online Services (BOS™) Portal BOS™ is a unique web-based tool developed exclusively for our clients to provide control during roll-outs and long-term asset visibility. It allows clients to sort and find equipment by item number, item type, serial number, location, and status as well as create and manage repair requests through its direct integration with manufacturer RMA portals. BOS can track the complete history of every device from where and when it was installed to its configuration parameters. Our StayLive Services™ also includes: - Enterprise Mobility Management (EMM and MDM) - Tier 1 Help Desk - Tier 2 Help Desk - Spare Pool Management - Platform Analytics: Barcoding Performance Services™